The rich aroma of a new signature blend and the flourish of upskilled baristas announces that serious coffee culture has arrived at Kauai. Aligning with global trends, Kauai has embraced ethically sourced coffee beans grown on family farms and small-batch artisanal roasting to serve up a perfect cup.
To optimise customer engagement, Kauai’s new coffee experience also includes KAUA.I., an all-knowing coffee bot driven by artificial intelligence. Ask KAUA.I. anything about coffee. For example, if you want to know the difference between a cappuccino and a flat white, ask KAUA.I. and you will instantly learn: “A cappuccino is a single shot of espresso with steamed milk and topped with foam. A flat white is a double shot of espresso, creamier and made with steamed milk.”
And if customers can’t make up their mind, then KAUA.I. will recommend their coffee order for the day.
Ankit Shah, head of Technology at Kauai, says: “Leveraging the power of AI, KAUA.I. empowers our customers to engage more deeply with us in a way that is enjoyable and convenient. It provides instant answers to questions about coffee, brewing methods and the unique qualities of Kauai coffee. It’s all about brewing a perfect blend of technology and tradition, one cup at a time.”
Kauai’s exclusive signature blend is medium-bodied and made from beans with full traceability to Honduran, Ethiopian and Colombian farmers who make a dignified living.
To encourage sustainable practices and reduce disposable cup waste, Kauai offers a R2 discount to all customers bringing their own reusable coffee cup. Exclusive to app users, Kauai has brought back the much-loved coffee subscriptions. What hasn’t changed is that Kauai still offers milk alternatives such as oat and almond milks with every coffee, at no extra cost.
Find the link to KAUA.I. on the Kauai app or visit the website.