purchases

Every rand counts: Don’t fall for retail marketing tricks

We’ve all popped into a shop to buy bread and milk, and found ourselves at the till with a basketful of groceries. While we may blame ourselves for shopping impulsively, we are often the target of tried-and-tested psychological techniques that encourage shoppers to spend. “Retailers spend millions of rands every year to understand how customers […]

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World Consumer Rights Day: Legal tips for online shoppers

Over 70% of South Africans choose where to shop based on special offers. However, with half the population having fallen victim to scams of various kinds, vigilance is crucial. Fittingly, the theme for this year’s World Consumer Rights Day (15 March) is “Safe Products, Confident Consumers”. It’s a timely reminder that, while great deals are

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